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Friday, January 28 • 12:30pm - 12:55pm
Code, Whiteboard, Action!

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Code, Whiteboard, Action! From Movie Posters to Technical Briefs - How we leveraged Design Thinking to revolutionise our Planning

Delivering working software is a challenge that all teams face, and for most teams, the biggest challenge begins long before the first line of code is written! How do you know what to work on? How do you know what to deliver? How do you get the right level of engagement from developers and stakeholders alike? What do ‘they’ want? In fact, who are ‘they’? These are important and often challenging questions that all teams have to answer, and this has become an even bigger challenge in the last 18 months with nearly everyone working from home! The ‘traditional’ approach of running a quarterly planning session involves hours in a meeting room, death by spreadsheets, documents and emails, and really lacks personality. Where is the human element? Where is the shared understanding between developers and customers in this model? We have found the lack of personality has hampered collaboration and innovation, simply by being boring and not being visually appealing, which is how a lot of people learn! Within the Community Platform Engineering (CPE) team we took an innovative Open Source UX approach, grounded in Design Thinking where we opened the team, stakeholders and customers' minds to a different, more visual and engaging approach to running quarterly planning - together. In this session, you will learn how Design Thinking works, how we created Movie Posters to represent our future initiatives, how the approach bolstered engagement and ultimately gave the initiatives the best chance of success, drawing insights and involvement from everyone from the very beginning. In fact, our team has had 100% successful delivery 6 quarters in a row from running this! Join us in Brno to get some ideas on how you can introduce this in your team too!

Session chairs: Justin Nixon and Dita Stehlikova

avatar for Aoife Moloney

Aoife Moloney

Product Owner, Community Platform Engineering, Red Hat

Friday January 28, 2022 12:30pm - 12:55pm CET
Session Room 5